POSITION SUMMARY: Support the technical and commercial relationships with assigned customers. Support technical sales efforts with pricing estimates and customer order development.

THE ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Review customer specifications, technical drawings, and commercial terms to develop and prepare the technical and commercial proposals for products, parts, and services. Assist with proposal clarification and negotiation.
• Prepare preliminary drawings, layouts, component/model selections, and cost and schedule estimates in collaboration with the factory and engineering team.
• Participate in meetings with vendors, factory representatives, and subcontractors to discuss technical and commercial items on current and new products, product design changes, field incidents, quality incidents, and modification and repair issues. Maintain product application notes and specification/price tables.
• Confirm customer orders are consistent with the Company proposal. Maintain SalesForce bid database, enter orders, and turnover to engineering, production, and contract administration. Identify and communicate contract requirements and commitments.
• Support sales personnel in technical matters to ensure timely communication, resolution, and escalation of customer’s inquiries or issues.
• Support the Company’s product, parts, and service costs development for capital projects and after-sale support.
• Assist with customer break-fix response, acting as an engineering reference to technical support team.

• Further the goals and positive, professional image of the Division through effective dealings with customers and internal departments.
• Know MEPPI’s Quality, Safety and Environmental Policies. Be able to fully discuss the importance of these policies and how they impact work.

THE DESCRIPTION ABOVE REPRESENTS THE MOST SIGNIFICANT ESSENTIAL DUTIES OF THE JOB BUT DOES NOT EXCLUDE OTHER OCCASIONAL WORK ASSIGNMENTS NOT MENTIONED.

THE NON-ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Perform other duties as assigned.

EDUCATION/SPECIAL SKILLS/EXPERIENCE/TRAINING:

• Bachelor’s degree in electrical or mechanical engineering with 0-3 years of experience in engineering or related field, or equivalent education and experience.
• Basic knowledge of electrical power protection and distributions systems.
• Intermediate interpersonal, communication and presentation skills required to communicate with customers, vendors, and employees.
• Intermediate analytical and problem-solving skills.
• Ability to read and generate technical drawings and material.
• Intermediate computer skills with emphasis on Microsoft Office products and 2D/3D CAD software.

PHYSICAL/MENTAL CHARACTERISTICS OF THE POSITION AND ENVIRONMENTAL FACTORS OF THE WORKPLACE:

• Ability to work in outdoor and indoor environments as required.
• Ability to climb ladders, catwalks, stairs and work in high places at project sites as required.
• Ability to travel domestically and internationally up to 20% of the time as required.