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Field Service Technician I - San Antonio, TX
Department: |
SCD Field Service Pla-Can - 1947 | Office: |
TX Remote
|
Job ID: |
2928
| Telework Status |
Remote (for positions required to be located in specific geography)
| Job Grade: |
17
| Referral Bonus? |
No
|
Powering Innovation, Delivering Excellence: Leading the Future of Critical Power Solutions!
MEPPI’s Service Center Division (SCD) is seeking a motivated Field Service Technician I to provide maintenance and service support for our single- and three-phase Uninterruptible Power Supplies (UPS) and peripherals. In this role, you’ll perform installations, testing, troubleshooting, and on-site service to ensure our customers experience safe, reliable, and high-quality support.
What You’ll Do:
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Deliver On-Site Support: Perform preventative and remedial maintenance, field modifications, and testing of power quality products at customer locations.
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Keep Customers Connected: Serve as the main contact for scheduling routine service and preventative maintenance work.
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Troubleshoot & Repair: Diagnose and repair routine issues with UPS systems and related products to keep operations running smoothly.
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Power Up Systems: Perform battery installations and routine testing to ensure reliable performance.
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Stay Organized: Maintain accurate service records and detailed documentation of all work performed.
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Inspect & Test: Evaluate returned products, components, and systems to determine defects and operational status.
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Work Across Teams: Collaborate with Engineering and other MEPPI departments to identify solutions that improve product performance and protection.
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Support the Mission: Represent the Division with professionalism in all interactions with customers, suppliers, and internal teams.
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Stay Professional: Submit accurate expense reports promptly in compliance with company policies.
What You Bring:
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Education & Experience: Associate’s degree in Electrical, Electronics, or a related technical field, plus 0–1 year of experience troubleshooting and repairing electrical/electronic products—or equivalent education and experience.
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Technical Knowledge: Developed proficiency with mechanical and electronic test equipment.
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Communication Skills: Strong verbal and interpersonal skills to work effectively with customers, colleagues, and partners.
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Tech-Savvy: Developed computer skills, especially with MS Office and MRP/ERP systems.
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License Ready: Must hold a valid driver’s license and be able to rent vehicles as needed.
What’s in It for You?
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Competitive Compensation: Starting salary commensurate with experience, with room for career growth.
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Comprehensive Health Coverage: MEPPI covers 90% of medical, dental, and vision premiums.
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Future-Ready Retirement: 401(k) plan with up to 4% company match.
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Paid Time Off: Vacation accrual begins after 90 days, plus 12 paid holidays annually.
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Growth Opportunities: Access to training, certifications, and tuition assistance to advance your career.
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Employee Perks: Profit sharing and employee discounts on MEPPI products and services.
Why MEPPI?
At MEPPI, you’ll do more than maintain systems—you’ll help ensure mission-critical power solutions run flawlessly for customers across industries. As a U.S. affiliate of Mitsubishi Electric, we provide cutting-edge solutions for energy and transportation. Join us and be part of a team where your work matters.
About Us: Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets.
Equal Opportunity Employer: We are committed to creating an inclusive workplace where every candidate is considered fairly.
Notice to Agencies and Search Firms: MEPPI does not accept unsolicited resumes. Resumes submitted without a signed agreement will be considered company property.
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