Powering Innovation, Delivering Excellence: Supporting the Future of Field Service Engineering!
MEPPI’s Service Center Division (SCD) is seeking a skilled Applications Engineer II to lead product upgrade, retrofit, and technical support efforts across our critical power equipment portfolio. This role serves as the primary technical liaison between MEPPI, our customers, and OEMs—supporting high-voltage UPS systems, switchgear, power inverters, and more. The ideal candidate thrives in fast-paced field environments and has a passion for solving complex technical challenges both on-site and remotely.
What You’ll Do:
- Support product upgrades, retrofits, and technical field solutions across SCD’s service portfolio.
- Ensure engineering consistency and technical alignment with equipment divisions and customers.
- Review RFQs, quotations, and order documentation to ensure compliance with customer specifications.
- Create service-specific Bills of Materials (BOMs) that support field applications and upgrades.
- Conduct site walkthroughs, installations, and commissioning efforts.
- Provide real-time troubleshooting and technical guidance during field service activities.
- Act as the primary engineering liaison to customers, OEMs, and internal teams.
- Draft technical documentation, letters, and reports to resolve service issues and explain upgrade solutions.
- Translate customer feedback and field issues into actionable product and service improvements.
- Collaborate with product divisions to support design enhancements, documentation, and implementation.
- Partner with Parts Specialists to develop spare parts kits and upgrade assemblies.
- Assist in developing service-related training content and technical manuals.
- Represent the Service Center Division’s dedication to quality, innovation, and customer satisfaction through effective internal and external collaboration.
What You Bring:
Education & Experience
- Bachelor’s degree in Electrical Engineering is required.
- 3–5 years of experience in field service, application, or design engineering.
- Strong technical background in UPS systems, switchgear, power inverters, and high-voltage power equipment.
- Experience in the maintenance and repair of high-voltage UPS systems, Static Switch Assemblies, and Power Distribution Units is required.
- Demonstrated experience with installations, commissioning, and working with OEMs.
Skills & Competencies
- Excellent written and verbal communication skills.
- Ability to read, interpret, and create technical drawings and documentation.
- Strong analytical thinking and problem-solving abilities.
- Proficiency in Microsoft Office, CAD software, and ERP/MRP systems.
- Ability to manage multiple technical projects and field assignments simultaneously.
What’s in It for You?
- Comprehensive Health Coverage: We’ve got you covered! MEPPI pays 90% of the cost for medical, dental, and vision plans, ensuring you and your family can focus on staying healthy without the stress of high costs.
- Retirement Plans: Secure your future with our 401(k) plan, where MEPPI matches up to 4% of your contributions. Your financial wellness is just as important to us as it is to you.
- Generous Paid Time Off: Work-life balance is key. Begin earning vacation after just 90 days, plus 12 paid holidays per year.
- Career Development: We’re invested in your growth. Take advantage of our training programs and educational assistance to elevate your skills and advance your career.
- Exclusive Employee Discounts: Being part of the MEPPI family comes with perks! Enjoy profit sharing and free access to our 24/7 fitness center in Warrendale, PA. You also have access to MEPPI’s Wellness Program, which supports employees and their families on their path toward health and harmony—and much more!
Why MEPPI?
At MEPPI, you’re not just another team member—you’re part of a mission to innovate and make an impact. As a U.S. affiliate of Mitsubishi Electric, we’re a leader in providing cutting-edge solutions for power systems and rail transportation. Join our collaborative environment where your ideas matter, and your skills help shape the future.
About Us: Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets. Join us, and be part of a global team that’s driving the future of transportation and energy solutions.
Equal Opportunity Employer: MEPPI is committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure that every candidate is considered fairly.
Notice to Agencies and Search Firms: MEPPI is not accepting unsolicited resumes from agencies or search firms for this job posting. Resumes submitted without a signed search agreement will become the property of MEPPI, and no fee will be paid if a candidate is hired as a result of an unsolicited referral.
