Field Service Technician Virginia

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Field Service Technician - Virginia

Location:	Richmond, VA
Job ID:	2966
Position type	Full-time Telework

Position Summary

Provide installation, maintenance, testing, troubleshooting, repair and training for MEPPI supplied equipment for the Electrical Distribution Division (EDD).

Essential Functions

Follow plans for work to be performed at customer sites. Coordinate planned work with customers and contractors.
Perform or provide direction of installation, testing, trouble-shooting and repair work at customer sites.
Conduct onsite investigation of equipment performance to determine cause or contributing factors.
Communicate findings and proposed resolutions to customers regarding MEPPI-supplied equipment.
Conduct customer and contractor training for installation, operation and maintenance of MEPPI equipment.
Prepare documentation and reports regarding customer equipment problems and site visits.
Communicate findings and collaborate with division support personnel to determine source of problem for repair, replacement or other corrective action.
Coordinate problem resolution with division support personnel to expedite problem resolution.
Provide technical guidance to MEPPI customers by phone and/or in person in the areas relating to installing, testing, maintaining and repairing customer equipment.

Qualifications

Associate�s Degree in Electrical Engineering or related technology field with a minimum 3 years of experience with assembly/manufacturing/maintenance of circuit breakers, or equivalent education and experience.
Advanced knowledge of installation, maintenance, troubleshooting, testing and repair of circuit breakers or similar products.
Ability to read and understand technical drawings, blueprints, electrical schematics and bills of materials.
Advanced analytical and problem solving skills.
Advanced interpersonal communication skills required to communicate with customers, employees, and vendors.
Advanced computer skills with emphasis on Microsoft Office products, MRP/ERP systems,

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Applicants are considered for all positions without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, physical or mental disability or (as defined by applicable law) medical condition or genetic information, military or veteran status or any other legally protected status.

Notice to Agency and Search Firm Representatives: Mitsubishi Electric Power Products, Inc. is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Mitsubishi Electric Power Products, Inc. employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Mitsubishi Electric Power Products, Inc. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

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