| Location: | Akron, OH |
| Job ID: | 3365 |
| Position type | Remote (for positions required to be located in specific geography) |
Powering Innovation, Delivering Excellence: Leading the Future of Critical Power Solutions!
MEPPI’s Service Center Division (SCD) is seeking a skilled Field Service Technician – IT Cooling to provide service, troubleshooting, and repair for IT Cooling and electro-mechanical equipment. In this role, you’ll combine technical expertise with customer-facing service—performing installations, maintenance, and emergency support while ensuring reliable, high-quality performance of mission-critical cooling systems.
Deliver On-Site Expertise: Perform start-up services, preventative and remedial maintenance, field modifications, and testing of IT Cooling systems.
Troubleshoot with Precision: Diagnose and repair refrigeration and electro-mechanical equipment using schematics, mechanical drawings, troubleshooting guides, and advanced test equipment.
Master Refrigerant Systems: Handle refrigerant-related repairs, including leak detection, reclamation, evacuation, and charging of R410A.
Tackle HVAC Challenges: Evaluate, troubleshoot, and repair HVAC electrical systems, controls, and related engineering products.
Perform Refrigerant Tasks: Reclaim, measure, charge, pressure test, and evacuate HVAC units to keep systems running efficiently.
Be the Customer’s Go-To Resource: Provide technical support to internal teams, third-party service organizations, and end users.
Test & Inspect: Analyze returned products and components to identify defects or determine operational status.
Stay Ready for Emergencies: Provide on-call field service and technical support to keep customer operations protected.
Document Everything: Maintain accurate service records, prepare installation and testing reports, and ensure clear communication with customers.
Support Projects: Assist with field service and installation support for power equipment projects when needed.
Operate Professionally: Submit timely, accurate expense reports and uphold company policies while representing the Division positively with customers, suppliers, and internal teams.
Education & Experience: Associate’s degree in HVAC, Electrical, Electronics, or a related field, plus 2–5 years of hands-on experience troubleshooting and repairing HVAC systems—or equivalent education and experience.
Technical Certification: EPA Section 608 certification required.
HVAC Knowledge: Intermediate-level knowledge of HVAC systems, gained through experience or technical coursework.
Technical Expertise: Advanced proficiency with mechanical and electronic test equipment; ability to read technical drawings, blueprints, schematics, and bills of material.
Problem-Solving: Advanced analytical skills with the ability to troubleshoot complex system issues.
Communication Skills: Strong interpersonal and customer-facing communication abilities to build trust and deliver solutions.
Technology Proficiency: Intermediate computer skills, including Microsoft Office, timekeeping, and expense reporting systems.
Competitive Compensation: Salary based on experience, with opportunities for advancement.
Comprehensive Health Coverage: MEPPI covers 90% of medical, dental, and vision premiums.
Retirement Benefits: 401(k) plan with up to 4% company match.
Work-Life Balance: Vacation begins accruing after 90 days, plus 12 paid holidays annually.
Career Development: Access to training programs, certifications, and tuition assistance to keep your skills sharp.
Employee Perks: Profit sharing and exclusive discounts on MEPPI products and services.
At MEPPI, you’ll play a key role in keeping critical IT cooling systems operational for customers who depend on them every day. As a U.S. affiliate of Mitsubishi Electric, we’re a leader in energy and transportation solutions—and we’re committed to building a collaborative, innovative environment where your skills make a real impact.
About Us: Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets.
Equal Opportunity Employer: We welcome applicants from all backgrounds and are committed to fostering an inclusive workplace.
Notice to Agencies and Search Firms: MEPPI does not accept unsolicited resumes. Resumes submitted without a signed agreement will be considered company property.
