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IT Support Intern

Location: Warrendale, PA
Job ID: 3476
Position type Onsite

Summer 2026 IT Support Internship

Are you looking for an exciting internship experience to grow your skills and gain valuable hands-on work experience? Mitsubishi Electric Power Products, Inc. (MEPPI) is seeking a motivated IT Intern to join our team for the summer of 2026.

As part of MEPPI’s Internship Program, you will work in a professional corporate environment alongside experienced IT professionals, supporting day-to-day technology operations and contributing to ongoing projects that keep the business running efficiently.

What You’ll Do

  • Provide frontline IT support by monitoring systems and assisting with troubleshooting
  • Methodically troubleshoot computers, peripherals, and core desktop software (Microsoft Office, Adobe, etc.)
  • Support network connectivity issues including LAN, WLAN, and VPN
  • Assist with printer and copier support
  • Document incidents, requests, and resolutions using a ticketing system
  • Support routine maintenance activities and process documentation
  • Work directly with end users, providing clear, non-technical communication and empathetic support
  • Manage multiple tickets and tasks simultaneously in a fast-paced environment

Internship Experience

  • Meaningful, hands-on project work
  • Exposure to real-world IT operations
  • Mentorship from experienced professionals
  • Access to industry and business leaders
  • Participation in MEPPI’s philanthropic activities
  • An end-of-summer presentation to management highlighting your work and accomplishments

Qualifications

  • Currently enrolled in a Bachelor’s or Master’s degree program
  • Minimum GPA of 3.0
  • Prior internship or customer-facing technical support experience preferred
  • Experience working with a ticketing system
  • Strong troubleshooting and problem-solving skills
  • Intermediate computer skills, including proficiency with Microsoft Office
  • Strong communication skills with the ability to explain technical concepts to non-technical users
START YOUR APPLICATION

Applicants are considered for all positions without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, physical or mental disability or (as defined by applicable law) medical condition or genetic information, military or veteran status or any other legally protected status. 

 

Notice to Agency and Search Firm Representatives: Mitsubishi Electric Power Products, Inc. is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Mitsubishi Electric Power Products, Inc. employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Mitsubishi Electric Power Products, Inc.  No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. 


 

 

 

 

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