Powering Customer Commitments Through Accurate Order Coordination!

MEPPI’s High Voltage Switchgear Division (HVSD) is seeking a detail-oriented and customer-focused Contracts Clerk to provide clerical, administrative, and customer service support for division purchase orders. In this essential role, you will coordinate customer submittal documents, maintain accurate order data, support production communication, and ensure customers receive timely updates throughout the order lifecycle.

What You’ll Do

Maintain Accurate Order Records: Enter new orders, revise existing orders, and maintain customer order data within MEPPI’s business system; ensure documentation follows record retention policies.

Prepare & Transmit Documentation: Ensure transmittal packages—including letters, approval drawings, instruction books, test reports, and final drawings—are accurately prepared and sent to customers within schedule commitments.

Coordinate Document Returns: Collaborate with customers to ensure timely return of approval drawings and other transmittal documents.

Support Production Activities: Attend production meetings, track order fulfillment issues, and communicate status updates to Sales personnel.

Represent Sales at Order Turnover: Participate in order turnover meetings to ensure smooth transition from sales to execution.

Manage Witness Testing Logistics: Coordinate customer witness test meetings and prepare required documentation.

Prepare Customer Reports: Generate monthly order status reports for partner customers, including production capacity reservations and supply history.

Assist Finance: Support the resolution of invoicing issues related to customer orders.
Monitor Customer Commitments: Maintain customer commitment data and track key production schedule milestones.

What You Bring

Education & Experience:

• Business School graduate
• Minimum one year of office or administrative experience, or equivalent education and experience

Skills & Knowledge:

• Familiarity with manufacturing parts, products, and production/inventory/sales processes
• Advanced interpersonal, communication, and writing skills for interaction with customers, partners, and employees
• Strong organizational skills with intermediate analytical and problem-solving abilities
• Ability to manage multiple priorities and adapt in a fast-paced environment

Technology Proficiency:

• Intermediate computer skills with MS Office
• Experience with MRP/ERP business systems

What’s in It for You?

• Comprehensive Health Coverage: MEPPI covers 90% of medical, dental, and vision plan costs
• Retirement Plans: 401(k) with a company match up to 4%
• Generous Paid Time Off: Earn vacation after 90 days + 12 paid holidays
• Career Development: Access to ongoing training and educational assistance
• Employee Perks: Profit sharing, access to the 24/7 fitness center, and participation in MEPPI’s Wellness Program

Why MEPPI

Join a team dedicated to delivering high-quality, high-voltage switchgear solutions that support critical infrastructure across North America. At MEPPI, you’ll experience a collaborative culture grounded in quality, precision, and customer commitment.

About Us

Mitsubishi Electric Power Products, Inc. is a leader in power systems, rail transportation, and energy management technologies. HVSD plays a key role in supporting reliable electrical transmission infrastructure.

Equal Opportunity Employer

MEPPI is committed to building an inclusive workplace where all applicants receive fair and equitable consideration.

Notice to Agencies and Search Firms

MEPPI does not accept unsolicited resumes from agencies or search firms. Any resume submitted without a signed agreement becomes the property of MEPPI, and no fee will be paid for hires resulting from unsolicited referrals.