Powering Growth Through Strategic Inside Sales Leadership!

MEPPI’s Critical Power Solutions Division (CPSD) is seeking an experienced and results-driven Inside Sales Manager to lead the activities of the Inside Sales Department. In this leadership role, you will drive execution of sales strategies, support long-term business planning, strengthen customer and vendor relationships, and ensure the Inside Sales organization delivers sustainable growth while minimizing business risk.

What You’ll Do

Lead CPSD Sales Strategy Execution: Drive the preparation, communication, and execution of CPSD sales plans and customer-specific strategies; support development and communication of the overall CPSD business plan.

Gather Market Intelligence: Obtain and leverage feedback from customers, prospects, vendors, and industry experts to support long-term business strategies and identify opportunities for new product development.

Track Sales Performance: Prepare and maintain internal sales reports and performance metrics to measure effectiveness of sales initiatives and business plans.

Analyze Competitive Positioning: Gather feedback on all bids; monitor market pricing; analyze competitor products and strategies; and report insights and recommendations to management.

Build Strategic Relationships: Develop and maintain strong relationships with customers, vendors, and international partners, including TMEIC and MELCO, to support CPSD business objectives.

Support Forecasting & Inventory Planning: Develop and maintain forecasting metrics to support inventory management and demand planning.

Negotiate Commercial Agreements: Review and negotiate commercial terms and conditions; administer sales and business contracts to minimize MEPPI risk while meeting customer needs.

Develop & Lead Inside Sales Team: Lead Inside Sales staff in accordance with Company policies; provide training, cross-training, continuing education, performance feedback, and input on compensation decisions.

Standardize Processes: Collaborate with other CPSD department managers to develop Level II division Standard Operating Procedures (SOPs).

Manage Budget & Expenses: Prepare department budgets and manage expenses in alignment with CPSD financial objectives.

Improve Inside Sales Processes: Continuously evaluate and improve Inside Sales processes to drive efficiency, accuracy, and customer satisfaction.

Resolve Customer Issues: Coordinate and support resolution of customer disputes and escalated issues.

Ensure Compliance & Risk Management: Monitor and improve compliance with Limits of Authority, J-SOX controls, and credit policies; proactively manage division business and credit risk.

What You Bring

Education & Experience:

• Bachelor’s degree in Engineering or Business
• Minimum of 10 years of experience in technical sales environments
• Minimum of 5 years of management experience, or equivalent education and experience

Technical & Commercial Expertise:

• Advanced knowledge of UPS systems and/or other power quality products
• Strong expertise in commercial negotiation and technical sales practices
• Ability to read, understand, and interpret technical drawings and documentation

Leadership & Skills:

• Proven ability to develop, lead, and motivate high-performing sales teams
• Advanced interpersonal, communication, and presentation skills
• Strong analytical skills and business judgment

Technology Proficiency:

• Advanced computer skills with emphasis on Microsoft Office
• Experience with CRM systems, CAD software, and product development tools

What’s in It for You?

• Comprehensive Health Coverage: MEPPI pays 90% of medical, dental, and vision plan costs
• Retirement Plans: 401(k) with up to 4% company match
• Generous Paid Time Off: Vacation earned after 90 days, plus 12 paid holidays annually
• Career Development: Leadership development, training programs, and educational assistance
• Exclusive Employee Perks: Profit sharing, free access to the 24/7 fitness center in Warrendale, PA, and participation in MEPPI’s Wellness Program

Why MEPPI

At MEPPI, Inside Sales plays a critical role in delivering innovative, reliable critical power solutions to customers across North America. As part of CPSD, you’ll help shape strategy, support growth, and collaborate with a global organization committed to operational excellence.

About Us

Mitsubishi Electric Power Products, Inc. is a leader in power systems, rail transportation, and critical power solutions. CPSD supports mission-critical infrastructure through advanced UPS and power quality solutions backed by global engineering expertise.

Equal Opportunity Employer

MEPPI is committed to creating an inclusive workplace. All qualified applicants are considered fairly and without discrimination.

Notice to Agencies and Search Firms

MEPPI does not accept unsolicited resumes from agencies or search firms. Resumes submitted without a signed agreement become the property of MEPPI, and no fee will be paid if a candidate is hired as a result of an unsolicited referral.